Ai Compass
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AI Voice Agent
How much does it cost, what are the ongoing costs, what is the process of implementation, how long does it take, and can the AI Voice agents be customized?
Enhance patient communication, streamline appointments, and boost efficiency
with cutting-edge AI technology tailored for dental professionals.
How much does it cost?
The initial setup fee for our custom AI Voice Agent starting from $4,000 + GST.
This covers:
- Custom AI model fine-tuning specific to your dental practice
- Creation of a comprehensive knowledge base
- Integration with your existing systems
- Initial staff training
During our initial consultation, we’ll assess your specific needs and provide a detailed quote that aligns with your practice’s requirements and budget.
What are the ongoing costs?
Our AI Voice Agent service starts at $500 + GST per month. However, the exact cost depends on several factors:
- Complexity of agent implementation
- Expected workload and daily volume of calls
- Integration of landline number functionality
- Customization level and specific features required
Product
AI Voice agents
Client
Dental and Denture clinics
Implementation time
6-8 weeks, longer for more complex developments
All plans include:
- Continuous AI model improvements
- Regular updates to your knowledge base
- Technical support
- Monthly performance reports and optimization suggestions
Let’s talk about the money
Let’s talk about the money
Let’s talk about the money
Let’s talk about the money
Let’s talk about the money
ROI of investing in AI Voice agent
ROI of investing in AI Voice agent
ROI of investing in AI Voice agent
ROI of investing in AI Voice agent
ROI of investing in AI Voice agent
AI Voice Agent ROI for dental clinic Calculator
Medical practices and dental clinics are losing significant revenue ...
due to unanswered calls, busy lines, and after-hours calls. Here's a breakdown of the impact:
| Unanswered Calls | |
|---|---|
| Dental organizations miss 27% of inbound calls | [6] |
| Hospitals miss 24% of inbound calls | [6] |
| The healthcare industry has an average 29% unanswered call rate | [3] |
| Some sources report even higher rates, with up to 35% of all tracked calls going unanswered in dental practices | [1] |
| Impact on Revenue | |
|---|---|
| For dental practices, 75% of callers who don’t reach someone on their first attempt never call back | [1] |
| In a typical dental practice, missing 35% of new patient calls could result in a loss of $102,000 in revenue annually | [1] |
| Over a 30-year practice lifetime, this could amount to a staggering $21,420,000 in lost revenue for a dental practice | [1] |
| For healthcare providers, missed calls can waste up to $383,827 per month in marketing spend for a large organization | [3] |
| Lead Conversion Rates | |
|---|---|
| In dental organizations, 37% of calls are leads, and 26% of those leads convert | [6] |
| For hospitals, 50% of calls are leads, with a 42% conversion rate | [6] |
| The average healthcare appointment call conversion rate across channels is 43% | [3] |
AI Voice Agents as a Solution
Implementing AI Voice Agents could significantly help medical and dental practices capture these missed opportunities:
- 24/7 Availability: AI Voice Agents can answer calls at any time, eliminating missed after-hours calls.
- No Busy Signals: Multiple AI agents can handle calls simultaneously, reducing the number of busy signals.
- Consistent Performance: AI agents don’t get tired or overwhelmed during peak hours, maintaining a high level of service.
- Appointment Scheduling: AI can handle basic tasks like scheduling appointments, freeing up staff for more complex issues.
- Lead Capture: Even if a human needs to follow up, AI can capture lead information, ensuring no potential patient is lost.
- Cost-Effective: Compared to hiring additional staff, AI Voice Agents can be a more economical solution for handling increased call volume.
By implementing AI Voice Agents, medical and dental practices could potentially recover a significant portion of the revenue currently being lost due to missed calls, busy lines, and after-hours inquiries. This technology could help practices capture more leads, improve patient satisfaction, and ultimately increase their bottom line.
What is the process of implementation?
How long does it take?
The total implementation time typically ranges from 6 to 8 weeks, from the initial discovery call to the go-live date. However, you’ll start seeing improvements in patient communication and appointment scheduling within the first week of launch.
Here is what and when you can expect after we start building your custom AI voice agent.
- We learn about your business and specific needs
- Assess potential benefits of our solution for your practice
- Build trust and transparency from the beginning
- We only proceed if we see clear value for your practice
- Short analysis to set “client expectations” for the model
- Define project completion goals
- Custom development and prototype preparation (client expectation test)
- Requires a $1,500 + GST payment to cover initial development costs, deducted from the total project price when project proceed.
- Tailor the AI Voice Agent to your practice
- Create and refine your custom knowledge base
- Develop voice and personality to match your brand
- Rigorous testing to ensure accuracy and natural interactions
- Fine-tuning based on your feedback
- Communication (ethics evaluation and coherency assessment)
- Comprehensive training for your team
- Hands-on practice with the AI Voice Agent
Delivery Phase
6. Go-Live
- Seamless integration with your website and phone systems
- Close monitoring for optimal performance
7. Ongoing Support and Optimization
- Regular check-ins and performance reviews
- Continuous improvements based on real-world usage
Our commitment to you:
We believe in building long-term partnerships based on trust and mutual benefit. We only recommend and implement solutions that we believe will genuinely improve your practice’s operations and patient experience. Our process is designed to ensure that the AI Voice Agent meets your specific needs and delivers real value to your dental practice.
Can the AI Voice Agents be customized?
Absolutely! Customization is at the heart of our AI Voice Agents. We tailor every aspect to suit your dental practice:
Voice and Personality
Choose a voice that aligns with your brand identity. We can adjust tone, accent, and speaking style to match your preferences.
Knowledge Base
Your AI agent will be equipped with in-depth knowledge about your specific services, procedures, and policies.
Integration
We seamlessly integrate the AI Voice Agent with your existing web based software, patient management systems (when appointment scheduling option is applicable), and communication channels.
Multilingual Support
If your practice serves a diverse community, we can create a multilingual AI Voice Agent to cater to different language preferences. At this stage our text agent layer is already multilingual and ready for use.
Continuous Learning
As your practice evolves, your AI Voice Agent will adapt, learning from interactions to improve its performance over time.
Our goal
Our goal is to create an AI Voice Agent that feels like a natural extension of your dental team, enhancing patient experience while streamlining your operations.
High Performance
Despite the high level of customization available, our AI Voice Agents maintain exceptional performance, delivering quick, accurate responses and seamless interactions that consistently meet or exceed the standards set by human operators.